Privacy Policy

Effective Date: [14-10-2025]
Website: [www.villahimalaya.com

At GAMA ASSOCIATES, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you share with us when using our villa rental and hospitality services through our website.

By accessing or using our website, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information to provide you with seamless villa booking and related services:

a. Personal Information

When you make a booking, inquiry, or contact us, we may collect:

Full Name
Email Address
Phone Number
Address (for billing or verification, if required)
Government ID details (for guest verification as per local regulations)

b. Non-Personal Information

We may also automatically collect:

IP address
Browser type and version
Device details
Website interaction data (pages visited, session duration, etc.)
Cookies and analytical data

2. How We Use Your Information

We use your information to:

Process and confirm villa bookings
Communicate booking details, check-in instructions, and support updates
Respond to your inquiries or service requests
Improve our website, customer experience, and offerings
Comply with legal, tax, and hospitality regulations

We do not sell or share your personal data with any third party for marketing or advertising purposes.

3. Payment Information & Security

All online payments on our website are securely processed through Razorpay, a trusted and PCI-DSS compliant payment gateway.

We do not collect, process, or store your payment card or banking details.
All payment data (such as card numbers, UPI, or net banking information) is handled exclusively by Razorpay through encrypted and secure channels.
You can refer to Razorpay’s Privacy Policy for more information on how your payment data is managed.

Our website uses SSL (Secure Socket Layer) encryption to protect all communication between you and our servers.

4. Cookies

Our website uses cookies to:

Improve your browsing experience
Remember session preferences
Analyze website traffic and usage

You can manage or disable cookies anytime through your browser settings, but doing so may affect certain features.

5. Data Sharing

We only share limited information when necessary, such as:

With villa owners or property managers (to coordinate bookings and check-in)
With government or law enforcement authorities (if legally required)

All shared information is handled with strict confidentiality.

6. Data Retention

Your personal information is retained only for:

Completing your stay and related communication
Meeting legal or tax requirements
Maintaining business records as required by law

After this period, data is securely deleted or anonymized.

7. Your Rights

You have the right to:

Access and review the data we hold about you
Request correction of inaccurate details
Withdraw consent for marketing communication
Request deletion of your personal data (subject to legal obligations)

To exercise these rights, please email us at [xxxxx@gmail.com].

8. External Links

Our website may include links to third-party websites (e.g., Razorpay or partner services).
We are not responsible for the privacy practices or content of those external sites.
Please review their respective privacy policies before sharing any personal data.

9. Policy Updates

We may update this Privacy Policy occasionally to reflect operational or legal changes. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

For any privacy-related questions or concerns, please contact:

GAMA ASSOCIATES
Email: [xxxx@gmail.com]
Phone: [+91 XXXXX XXXXX]
Office Hours: Monday – Saturday, 10:00 AM to 5:00 PM (IST)
Address: Khata No.03, Khet No.54 Road/Street: Patti Devdar Locality/Sub Locality: Tehsil City/Town/Village: Hartola District: Nainital State: Uttarakhand PIN Code: Hartola UTTARAKHAND 263158 .

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